Refund Policy


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Your satisfaction is guaranteed.

a) We guarantee our merchandise to be free of manufacturing defects and will accept any item found to have a manufacturing defect for refund or store credit. Filterswater will issue a refund within 30 days of purchase in the form and amount tendered for the original transaction.

b) We will issue refund in 1 business day after problem confirm.

c) Buyer should pay for the return shipping fee for NON-seller mistake returns. (E.g. you brought wrong model or wrong color).